+1-855-211-0932 (ID:272882)
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Customer Support


Context Help

If you get lost inside our hosting Control Panel, the very first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will appear. It comprises thorough information about all the actions that you can perform on the page in question. Each context menu opens on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive collection of educational videos illustrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't discover the solution you are looking for, take a gaze at our extensive FAQ database, which comprises questions asked by real individuals and provides practical solutions. We constantly update our FAQ section with new Q&A's so as to cover all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you searching for in the Frequently Asked Questions section either, you can touch base with our excellent team of technical support engineers available 24x7x365 and eager to help you with any query. Each trouble ticket you submit will be replied to in less than 60 minutes (the average support ticket response time is just twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 272882

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com